Question 1

WHICH PROGRAM DO I NEED TO USE YOUR PRESETS?

Accepted Answer

Editing with our presets requires the Lightroom Mobile App or a Lightroom desktop version (OSX/Windows).  If you don’t have Lightroom you can download it here.

Question 2

ARE THE PRESETS COMPATIBLE ON MAC & PC?

Accepted Answer

Yes! Our presets are compatible with both Mac and PC.

Question 3

CAN I USE LIGHTROOM PRESETS IN LIGHTROOM MOBILE APP?

Accepted Answer

Yes, you can use our presets in Lightroom Mobile App (no Lightroom Desktop version necessary).

Question 4

CAN I REFUND MY DOWNLOADED PRODUCTS?

Accepted Answer

Due to the nature of the digital products we sell and the industry’s standards we cannot provide refunds for any reason. Please make sure that you have Adobe Lightroom® and that the version of your software is compatible with our products before proceeding with the purchase.

Question 5

WHEN WILL THE PRESET BE DELIVERED?

Accepted Answer

Right after purchase you will receive an email with a download link. Please open that link with your computer or your phone and follow the steps from the manual to import the presets to your Lightroom App or Desktop version.

Question 6

CAN I GET AN INVOICE?

Accepted Answer

Of course! Just email us at indreampresets@gmail.com and let us know your business information (name, address) and VAT number if you have one and we will send you an invoice 2-7 business days.

Question 7

DO WE COLLABORATE WITH BLOGGERS, INFLUENCERS ON SOCIAL MEDIA?

Accepted Answer

Sure! Please write to indreammedia@gmail.com and we will discuss all the details and send you an offer. Don’t forget to include a short introduction and your social media links.

Question 8

HOW CAN I RECOEVR MY PRESETS IF I LOST THEM?

Accepted Answer

Please contact us by email indeammedia@gmail.com or contact our support on the website. Please include your name, last name, email and the presets you have purchased. We will do our best to find a solution! 
If you come across any issue, please email us and our support team will help you ASAP.

Question 9

HOW MANY TIMES CAN I USE THE DOWLOAD LINK AFTER PURCHASE?

Accepted Answer

You are able to download your purchased product as many times as you want – the downloads are unlimited. If your download link does not work anymore - just email us at indreampresets@gmail.com

Question 10

I ENTERED A WRONG EMAIL AFTER CHECKOUT

Accepted Answer

You can download your presets in 2 ways: 1. You can download your presets by clicking the link in your email. 2. You can download your presets on your checkout page by clicking download link. Just reach out to us at indreapresets@gmail.com and provide us as much information as you can (your full name, order number, correct email, the wrong email and which presets you purchased) and we will be able to find your order and we will send it to the right email adress.

Frequently asked questions

WHICH PROGRAM DO I NEED TO USE YOUR PRESETS?

ARE THE PRESETS COMPATIBLE ON MAC & PC?

CAN I USE LIGHTROOM PRESETS IN LIGHTROOM MOBILE APP?

CAN I REFUND MY DOWNLOADED PRODUCTS?

WHEN WILL THE PRESET BE DELIVERED?

CAN I GET AN INVOICE?

DO WE COLLABORATE WITH BLOGGERS, INFLUENCERS ON SOCIAL MEDIA?

HOW CAN I RECOEVR MY PRESETS IF I LOST THEM?

HOW MANY TIMES CAN I USE THE DOWLOAD LINK AFTER PURCHASE?

I ENTERED A WRONG EMAIL AFTER CHECKOUT

Indream Presets

Indream Templates

SUPPORT

GET EXCLUSIVE OFFERS & EDITING TIPS

Follow Us

Frequently asked questions

WHICH PROGRAM DO I NEED TO USE YOUR PRESETS?

ARE THE PRESETS COMPATIBLE ON MAC &amp; PC?

CAN I USE LIGHTROOM PRESETS IN LIGHTROOM MOBILE APP?

CAN I REFUND MY DOWNLOADED PRODUCTS?

WHEN WILL THE PRESET BE DELIVERED?

CAN I GET AN INVOICE?

DO WE COLLABORATE WITH BLOGGERS, INFLUENCERS ON SOCIAL MEDIA?

HOW CAN I RECOEVR MY PRESETS IF I LOST THEM?

HOW MANY TIMES CAN I USE THE DOWLOAD LINK AFTER PURCHASE?

I ENTERED A WRONG EMAIL AFTER CHECKOUT

Indream Presets

Indream Templates

SUPPORT

GET EXCLUSIVE OFFERS & EDITING TIPS

Follow Us

ARE THE PRESETS COMPATIBLE ON MAC & PC?